this post was submitted on 06 Dec 2023
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23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email [email protected] that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

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[–] [email protected] 3 points 1 year ago (2 children)

Couldn’t the same be said about the TOS updates though? Would they not need to prove it was delivered?

[–] [email protected] 22 points 1 year ago

Exactly. That's why an email saying you are losing your rights unless you opt out is invalid. You cant prove that i ever saw/received that email

[–] [email protected] 7 points 1 year ago

That's the whole point. They can force you to agree to updated TOS before they allow you to access their app.