I purchased a refurbished 13 Pro (not from Apple, they don't sell refurb 13's yet). It's in really fantastic condition (screen, exterior, camera, etc), however the Face ID does not work. The phone detects an issue with the depth camera, and doesn't allow me to enter the setup.
This is not a big deal to me, especially since the phone is in such good condition. I don't really mind using a pin to unlock the phone, though I would prefer Touch ID. I could send it back, but I'm not sure the next one I would get would be in as good of condition as this one.
Is there more to consider? Is Face ID a particularly useful feature (I've only ever had finger-print)? Is the depth camera used for any other critical functions or limit other functionalities of the phone? Thanks for the info!
For me it would be a big deal. The depth camera is not only used for FaceID but also for awareness features (lowers volumes of alarms or doesn‘t let the screen dim as long as you‘re looking at your phone). It might also be used for Portrait Mode on the front camera but I‘m actually not too sure about that. The biggest issue with this is that you paid for a working phone but got a defective one. Also trust me when I say that FaceID is amazing and you stop thinking about unlocking your phone because it already is unlocked the second you look at it.