this post was submitted on 13 Nov 2023
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[–] [email protected] 41 points 1 year ago (3 children)

From what I've heard the BBB is as much a BS organization as HP, companies can pay to have the complaints removed.

[–] [email protected] 10 points 1 year ago

They are useless, as anyone who's ever tried to get redress through them knows. Don't trust their ratings.

[–] [email protected] 7 points 1 year ago (2 children)

It's basically a business owner guild, right?

[–] [email protected] 4 points 1 year ago

It's Boomer Yelp.

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago)

I honestly don't know enough to say, I'm just repeating what I've heard from others many times over the last decade or so.

[–] [email protected] 4 points 1 year ago

I've had good results using them, but the company you're complaining against has to care about the rating they're. I've even gotten Scamazon to replace valid reviews they removed. If the business isn't a member and doesn't care there's nothing they can do but send a letter to be ignored. Not endorsing them, but just sharing my experience so far.