submitted 3 years ago* (last edited 3 years ago) by to c/youshouldknow@lemmy.world
 

Why YSK: These email tips are helpful for people who struggle with boundaries and want to communicate more assertively.

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[–] 330 points 3 years ago* (last edited 3 years ago) (8 children)

Some of these are good, some are just needlessly assertive nonsense. Especially the two where it's actively refusing to acknowledge fault or apologize for it, which is standard PR crap. Refusing to apologize and instead saying "thanks for your patience" is what I expect to hear from my ISP when they miss their scheduled install, not from a coworker.

There's nothing wrong with being a normal human being that is capable of admitting their own shortcomings. If never saying sorry means "being a boss" then that explains why there's so many sociopaths as CEOs.

"Hope that make sense?" Vs "Let me know if you have any questions."

The latter is saying "here's the explanation, figure it out, bother me again if you can't". The fromer, while poorly worded, is being helpful, actively attempting to make sure the person understands before leaving them to it. It's both a kindness and doing your due diligence.

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  • [–] 111 points 3 years ago

    Seriously.. and oftentimes just combining both works better. "Hey sorry I'm late, I appreciate you all being patient" or "Hope that all makes sense, but please feel free to ask any questions if they come up"

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  • [–] 79 points 3 years ago (4 children)

    I’m so happy to see a sane comment at the top here. So many of these are just stupid and border on alpha male don’t take not shit or admit fault crap.

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  • [–] 23 points 3 years ago (3 children)

    I think it goes the other way too. For people that tend to apologize too much, even when it’s not their fault, mixing in a “thanks for your patience” is a good way to balance it out a bit.

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  • [–] 18 points 3 years ago (1 child)

    I'm torn. I feel like admitting guilt and owning up to your failures is a virtue, but I'm not sure the rest of the world agrees with me

    Neurotypical enough to read body language, neurodivergent enough to never understand why

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  • [–] 1 point 3 years ago

    Agreed! It’s like…. You know we’re emailing other people too right? Not everyone is a delicate fucking flower that needs to be coddled. Yes there are better ways to word stuff, but typing as a medium often just leaves too much up to interpretation. A difficult conversation should be discussed on a call.

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