Where I work I have a fair amount of contact with homeowners, and some looking to buy/sell.

More often than not, the solicitor is chasing documentation in the last week before handover and they get really shitty about it. Despite having a very long time to have sorted the paperwork as its historical information they're getting from me that will have been available for the whole process.

Seems a case of "they can get away with it, so they will". Cos every time it cocks up, the solicitor doesn't seem to get the blame.