this post was submitted on 09 Oct 2023
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This is AFTER debloating all the MS bs as much as I can.

The amount of MS telemetry is just mindboggling.

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[–] [email protected] 63 points 1 year ago (4 children)

Devil’s advocate: basically the only proper way to figure out how people are using your product and how you can tweak it to achieve its goal is by firing events and including relevant metadata such as how much time they spent on a screen or how far they scrolled. Telemetry is not necessarily “evil” by default.

[–] [email protected] 44 points 1 year ago (4 children)

The other side of that is that the telemetry data never gives you a "why" of something.

For example, users might spend a long time at a screen because they are thinking about what to do, or they are confused by the options and can't figure out which option they need.

This is why a QA team coupled with a large amount of beta testers is invaluable and necessary.

Telemetry, in the context of software development and UX design, is either a decision by the misinformed or just an excuse to save costs by axing the Windows QA department.

In reality it's likely the data is being sold off. But in either case, that's data Microsoft isn't entitled to (from a moral/privacy perspective).

[–] [email protected] 15 points 1 year ago (3 children)

For example, users might spend a long time at a screen because they are thinking about

... anything!

what am I gonna eat?

I should remember to feed the bicycle...

who stole my cat btw?

who am I to judge?

who am I?

what's the meaning of life?

what's the meaning of finding it?

what's the meaning of figuring out what the meaning is of finding it???

[–] [email protected] 8 points 1 year ago

You forgot about the classic, "Where do you want to go today"

[–] [email protected] 4 points 1 year ago (1 children)

Dammit! I forgot to feed my bicycle last night! No wonder it was at my bedroom door ringing its bell nonstop.

[–] [email protected] 2 points 1 year ago (1 children)

And you recently had your cat stolen because you forgot to lock it before you went into the bike shop to get more food, right?

[–] [email protected] 1 points 1 year ago (1 children)

I just couldn't get the lock looped properly. Cats do not obey the laws of physics.

[–] [email protected] 2 points 1 year ago

Well, that's your hard lock!!

[–] [email protected] 4 points 1 year ago (1 children)

What is the airspeed velocity of an unladen swallow?

[–] [email protected] 1 points 1 year ago

what does unladen swallow even mean?

[–] [email protected] 10 points 1 year ago

I replied elsewhere but YES! Telemetry is notorious for causing devs to hyperfocus on shit features due to their high usage. Just because a user is clicking X over Y doesn’t mean Y sucks and X is better. Maybe Y is in their periphery, or camouflaged by the background artwork or worded badly. But hey, since X gets a lot of clicks, it must be good, right?

[–] [email protected] 2 points 1 year ago (1 children)

Telemetry, in the context of software development and UX design, is either a decision by the misinformed or just an excuse to save costs by axing the Windows QA department.

That's very silly. That's actually such a ridiculous opinion I'm pretty sure you've left out some assumption that would make it make sense.

[–] [email protected] 3 points 1 year ago

Telemetry is useful, but there is no accountability on how it's being used, so ultimately it could be used in bad faith and the average user wouldn't ever know.

[–] [email protected] -2 points 1 year ago

The other side of that is that the telemetry data never gives you a “why” of something.

Focus groups and customer surveys work really well for knowing the "why" of something

[–] [email protected] 25 points 1 year ago (1 children)

I totally agree, but where I have a problem (and I imagine a lot of other users here) is that you can't fully opt out. You can only set "minimal" tracking but not none.

[–] [email protected] 2 points 1 year ago (1 children)

You can if you have enterprise version.

[–] [email protected] 3 points 1 year ago

This is the solution to a lot of this stuff.

[–] [email protected] 7 points 1 year ago (4 children)

Also, Firefox, lemmys beloved browser, sends telemetry by default. You have to dig through menus you didn't know existed to even find out, and then disable.

Not only to Mozilla, but third parties as well.

[–] [email protected] 11 points 1 year ago (1 children)

Sure it's scummy, but it's definitely not hidden. When you open the settings page Data Collection is a top level option

[–] [email protected] 2 points 1 year ago (1 children)

It's hidden in the fact it's not presented upon first startup, it never mentions it, and it's at the very bottom of the settings page.

You have to discover it. And who knows how long you had it enabled before you find it.

[–] [email protected] 4 points 1 year ago

It's interesting. I always get a pop-up asking about opting in for sending telemetry when installing Firefox. It was never hidden or the option selected for me. I opt out and it stays opted out.

[–] [email protected] 6 points 1 year ago

Firefox is the lesser of two evils. It turned to shit the moment they took Google's poisoned money. The money also made the Mozilla org put on airs and think they're some world-changing UN body or some shit and lose focus on their core business of making web browsers.

[–] [email protected] 5 points 1 year ago

Not sure about this. When I installed Firefox, it asked me if I allowed it to collect data and run studies (I answered yes). Also, as far as I remember, I never changed the Marketing Data setting and it was off.

[–] [email protected] -1 points 1 year ago (2 children)

Devil’s advocate: basically the only proper way to figure out how people are using your product

Focus groups and customer surveys work really well.

[–] [email protected] 4 points 1 year ago (1 children)

Not in the slightest unfortunately. Often customers don't even know what customers want, and the subgroup that actually responds to these aren't necessarily "average"

[–] [email protected] 0 points 1 year ago

Not in the slightest unfortunately. Often customers don’t even know what customers want, and the subgroup that actually responds to these aren’t necessarily “average”

That seems like one hell of a hand waving away the opinion.

You do realize that was used for decades before computer's and the Internet was a thing, right?

And they do things like blind tests so they get audiences that are average.