I'm not talking about a game specifically, I'm talking about the way the studio works in general.

If you go back to the comment chain the original complaint is about a lack of quality control (releases full of bugs, missing features, bad UI, bad optimization), the other complaint is about a design choice (the game is hard because the devs intentionally made it so). My point is that it's two different things and saying "Your complaint about Bethesda's game is the same as complaining about Fromsoft not including a difficulty setting." is a false equivalency.