this post was submitted on 04 Jul 2023
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I've only been through the buying process once, but my Solicitor was so bad.
We were constantly chasing them, giving them reminders. Found out they never registered us with the Help To Buy company so we had to so that when we remortgaged.
We went into the process thinking they were someone to help us through it, but have since learned thats not really the case.
It felt like because they were required for the process, they could justtakke the piss to be honest and it was easy money for them.
Same with the remortgage, where Barclay's forced us to use Optima Legal. Worst company I've ever had to deal with. Not a single good or productive interaction.
They cost me thousands of pounds in extra mortgage repayments as we were on variable rate whilst between our deals, because they took 9 months to process our remortgage.
I had one of their operators laugh at me on the phone because I was getting so worked up worrying I was going to lose my flag because I couldn't afford the variable rate forever.