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[–] 109 points 3 years ago (1 child)

I handle a lot of internal support for a dev outfit.

"My shit's slow."

"That's because you're on wireless at your house. Not my problem, but I'll try to help. Can you hardwire it?"

"That would be IMPOSSIBLE!"

"Suffer."

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  • [–] 24 points 3 years ago

    I used to work on a tech support hotline for a ISP 10 years ago and that was the usual thing.

    • My shit's slow
    • Ok, I see you've got perfect parameters for your ADSL, I just logged into your router, trying out download... and upload... It works exactly as it should, so maybe your WiFi? Could you connect a wire?
    • Plz come fix asap, TECHNICIAN VISIT WHEN??!!

    If the WiFi sucked on router provided as part of the service then sure, I could send a technician, but usually the router only had one ethernet port.

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