this post was submitted on 13 Sep 2023
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Honestly their forte is consistency. You'll damn near guaranteed to get the exact same cup of coffee/latte and sandwich in the middle of nowhere Arkansas as you are in downtown NYC.
I just wish that consistent flavor was something more than ash.
Not joking, that is essentially the strategy. It's very hard to get coffee beans from a hundred different farms to taste the same all over the world. That task gets much much easier if you simply burn them to a crisp so that all the varied flavor gets burned away.