and use any leverage you got, emotional or material. (It was both in my case)
No, seriously, I'd love to know what the "expert" said.
...
The article itself is boilerplate advice. Basic stuff: really listen, admit your own mistakes, don't get angry. Avoid labeling. What's of course more interesting is why adult children choose to cut ties with their FOX-infested parents. And that article is extremely problematic.