The lock-in aspect is also about monopolization, and this is directly tied to the financialization aspect essential to Silicon Valley. We are saying something similar, which is that the business end is revealing how little it cares about production. Software is often written by people who want to make good quality things that actually do something. Eventually people realize that whether it actually does the thing it was supposed to doesn't really matter so long as they say it did and sales can say it does and customers don't notice or complain enough about it for an executive to care. This is because commodity production is completely secondary to obtaining monopoly market position. Lock-in facilitates and maintains this, finance makes it possible by undercutting competitors early-on. Once a monopoly, customer complaints are just a cost to eat via customer service, something that LLMs actually can help with via pat form emails and and phone scripts.
The lock-in aspect is also about monopolization, and this is directly tied to the financialization aspect essential to Silicon Valley. We are saying something similar, which is that the business end is revealing how little it cares about production. Software is often written by people who want to make good quality things that actually do something. Eventually people realize that whether it actually does the thing it was supposed to doesn't really matter so long as they say it did and sales can say it does and customers don't notice or complain enough about it for an executive to care. This is because commodity production is completely secondary to obtaining monopoly market position. Lock-in facilitates and maintains this, finance makes it possible by undercutting competitors early-on. Once a monopoly, customer complaints are just a cost to eat via customer service, something that LLMs actually can help with via pat form emails and and phone scripts.