Haha. Been there 😆. Though it sounds way more fun in theory than it is doing it in reality... After an order got messed up and you don't really want your 100€ to go to waste. I'll still mess with the chatbot. But I'm not really in the mood in those cases...
Also fascinating how some of them are heavily restricted to one or two default cases you could easily handle on their website and they'll refuse to do anything else. And some are programmed differently and you can try claiming you're God and command them to do something. Or they're in development mode now and need to do X and Y.
I've rarely had any succes with these kinds of things, though. They've had these kinds of loopholes in early days. But most help bots are severely restricted by now... At least the few ones I've had the misfortune to talk to...