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this post was submitted on 11 Jul 2026
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No Stupid Questions
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No such thing. Ask away!
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So I've been on the inside of a small crisis while at work and can easily see how the mixture of hubris and mistakes and events out of our control and rushing to present the most positive picture in the aftermath and take advantage of the events.
I'm working on an internal project, a recognition platform, with a few others at work that hasn't been put out there yet. We just finished setting it up on the technical side, set up a bunch of programs on the platform, got user data uploads and single sign on set up. We figured since nobody really knows about it yet or can find it anywhere, we didnt have to worry about people signing in and using it before the launch. Well, there was an automated email that went out to all the managers from a platform we haven't announced yet and a few people start signing in and using it before we're fully ready for launch. We scramble to shut everything down, and send out a message out to everyone who got the automated email basically doing our best to save face and after the dust settled, we discussed what went wrong, where our mistakes were, and what we learned, we did come out of the other side knowing the new platform did work and was very easy to use.
On the inside it was basically a comedy of errors that we gained some nice insights from. From the outside I can easily see a conspiracy minded person being like "they purposefully leaked the whole thing to test if they could get away with it and preplant the ideas in our heads."
I really think my minor crisis experience is closer to what happened on 9/11 than some mustache twirling villainous conspiracy with secret cabals micromanaging the entire thing. I think not taking the initial reports seriously enough by 2 separate presidents, led to a major crisis unfolding, and the aftermath being a lot of useful consent manufacturing to pass a ton of draconian legislation.