I never held that against the patients. Those episodes seem scarier than any psychedelic I would ever take. In my role I wasn't any kind of psychiatric professional, just getting them to the hospital or seeing them in emergency before transferring to psychiatry or surgery. Ending the delusions or even diagnosing the illness was something we didn't try. In this case, snapping them out of it just meant trying to keep them calm even as it persists. Drugs, restraints, and especially cops are all such loaded options for management that we just tried to talk to them in ways that disengaged them from the negative emotions with the delusion. In the best of times I'm terrible with small-talk but it's especially ineffective when someone is living out the scariest moment of their life.