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submitted 5 months ago by e_chao@lemmy.world to c/privacy@lemmy.ml

IceDrive lost thousands of my files without any notification. Their support escalated my ticket, then ghosted me for 2 weeks before closing it. I'm sharing a script to check if your files are actually backed up: https://github.com/rupumped/NicksAPPS/blob/main/Python/IceDriveVerification.py. Note that it requires argparse.

Usage: python IceDriveVerification.py C:\Documents C:\Photos C:\Projects --backup-root I:\

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[-] Pika@sh.itjust.works 3 points 5 months ago

My assumption on it is that the files wern't synced to begin with. I looked the issue up on the site's discussion area and it looks like it had a major sync issue a few years back where it wasn't always syncing folders automatically and completly so files got left out.

[-] irmadlad@lemmy.world 1 points 5 months ago

Yeah, I did a cursory search and found quite a few complaints about lost data, data not synching, etc.

this post was submitted on 18 Aug 2025
88 points (98.9% liked)

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