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submitted 5 months ago by e_chao@lemmy.world to c/privacy@lemmy.ml

IceDrive lost thousands of my files without any notification. Their support escalated my ticket, then ghosted me for 2 weeks before closing it. I'm sharing a script to check if your files are actually backed up: https://github.com/rupumped/NicksAPPS/blob/main/Python/IceDriveVerification.py. Note that it requires argparse.

Usage: python IceDriveVerification.py C:\Documents C:\Photos C:\Projects --backup-root I:\

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[-] e_chao@lemmy.world 8 points 5 months ago

Paid. I also found it hard to believe, which is why I checked the logs, tried working with their support staff, and wrote my own program to confirm.

[-] MangoPenguin@lemmy.blahaj.zone 3 points 5 months ago* (last edited 5 months ago)

That's unfortunate.

Did you test restores before this and they were OK?

I definitely recommend having at least 2 backups, so you have 3 copies of your important data at all times.

[-] e_chao@lemmy.world 1 points 5 months ago

That was my first time testing the backup. Good suggestion.

this post was submitted on 18 Aug 2025
88 points (98.9% liked)

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