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submitted 4 days ago by [email protected] to c/[email protected]
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[-] [email protected] 3 points 4 days ago

No one ever used this in my area. I never saw anyone at the gate, and on the few occasions I used it myself it always said "1 shopper in store" (me). I haven't used Scan&Go for quite some time because I have been paying with discounted gift cards for several years now to save as much as I can.

However, Scan&Go did have one genuinely good use case that cannot be replicated with the trolleys and that was allowing you to grab your one or two items during peak hour (maybe a drink or snacks) and skip all the queues in store. It was super fast, but having to rely on the trolleys will slow that down and make it far more cumbersome.

[-] [email protected] 3 points 4 days ago

Hard disagree. It's awesome with a full shop. Scan item, put in trolley. Repeat 40-50 times. Then, tap a couple of buttons on my phone, scan a QR code at the gate and just leave. No hassle with checkouts - even self checkouts. The only bit that slows me down is putting fruit & vegies on the scale, but I get most of those elsewhere, so it isn't too terrible.

[-] [email protected] 1 points 4 days ago

I think you may have misunderstood what Ilandar was saying, but I'm not exactly sure how, because I don't know which type of scan & go you're talking about.

Part of this stems from the fact that there are two types of scan & go. The older, superior (IMO, and theirs) option of scanning with your phone, tapping a few buttons to pay on your phone, and walk out. Then there's what they're replacing that with, which is dedicated tablets that sit in the trolley.

Ilandar was talking about how, if you're using a trolley anyway, there's basically no difference (except that, going forward, you'll have to pay at the gate, not on your phone—this is true even where Scan&Go mobile is sticking around). But if you're only grabbing a couple of items, you now have to get a big cumbersome trolley anyway, or choose to go the old-school method of self checkout.

I probably do a majority of my shops either by hand or with a basket. 1–15 items or so, depending on their size. But by hand or a basket can't do scan & go, anymore.

[-] [email protected] 2 points 3 days ago

Then there’s what they’re replacing that with, which is dedicated tablets that sit in the trolley.

I have never seen this. I've just got the app on the phone.

[-] [email protected] 1 points 3 days ago

Yeah I've never seen it myself. I'm not sure how widely it's been rolled out yet.

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this post was submitted on 30 Jun 2025
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