286
Klarna Regrets Replacing All Those Pesky Human Workers With AI, Just Wants Its Humans Back (futurism.com)
submitted 2 weeks ago* (last edited 1 week ago) by [email protected] to c/[email protected]
16 comments fedilink hide all child comments

Well, wouldn't you know it - leopards ate their face!

you are viewing a single comment's thread
view the rest of the comments
[-] [email protected] 8 points 2 weeks ago

Depends on the state, some require both parties to know the conversation is being recorded. "I'm recording this call" should be enough.

While it "should" be enough for a company "agent" to tell you the account is paid off. Courts tend to be pro business and there's probably language in the contract about mistakes...

[-] [email protected] 3 points 2 weeks ago

“Any mistakes we make are always resolved in our favor. Any mistakes you make are also always resolved in our favor.”

[-] [email protected] 3 points 1 week ago* (last edited 1 week ago)

I really wonder what a lawyer would think about this.

I did a quick check on the MA laws around it and it says that you need to obtain consent from all parties on the call. It would be interesting if the company tries to argue that its AI would count.

From a legal perspective, recording a call like that may just count as recording yourself.

this post was submitted on 19 May 2025
286 points (97.4% liked)

Leopards Ate My Face

6657 readers
45 users here now

Rules:

  1. The mods are fallible; if you've been banned or had a post/comment removed, please appeal.
  2. Off-topic posts will be removed. If you don't know what "Leopards ate my Face" is, try reading this post.
  3. If the reason your post is on-topic isn't in the article or self-explanatory, you must use a second (high-quality) source to explain why your post fits the criteria.
  4. Articles should be high-quality sources. For a rough idea, check out this list. If it's marked in red, it probably isn't allowed; if it's yellow, exercise caution.
  5. For accessibility reasons, an image of text must either have alt text or a transcription in the post body.
  6. Reposts within 1 year or the Top 100 of all time are subject to removal.
  7. This is not exclusively a US politics community. You're encouraged to post stories about anyone from any place in the world at any point in history as long as you meet the other rules.
  8. All Lemmy.World Terms of Service apply.

Also feel free to check out [email protected] (also active).

Icon credit C. Brück on Wikimedia Commons.

founded 2 years ago
MODERATORS
[email protected]
[email protected]