this post was submitted on 13 May 2025
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There's something similar going on with air traffic control. 90% of their job could be automated (and it has been technically feasible to do so for quite some time), but we do want humans to be able to step in when things suddenly get complicated. However, if they're not constantly practicing those skills, then they won't be any good when an emergency happens and the automation gets shut off.
The problem becomes one of squishy human psychology. Maybe you can automate 90% of the job, but you intentionally roll that down to 70% to give humans a safe practice space. But within that difference, when do you actually choose to give the human control?
It's a tough problem, and the benefits to solving it are obvious. Nobody has solved it for air traffic control, which is why there's no comprehensive ATC automation package out there. I don't know that we can solve it for programmers, either.