One of the mistakes they made with AI was introducing it before it was ready (I’m making a generous assumption by suggesting that “ready” is even possible). It will be extremely difficult for any AI product to shake the reputation that AI is half-baked and makes absurd, nonsensical mistakes.

This is a great example of capitalism working against itself. Investors want a return on their investment now, and advertisers/salespeople made unrealistic claims. AI simply isn’t ready for prime time. Now they’ll be fighting a bad reputation for years. Because of the situation tech companies created for themselves, getting users to trust AI will be an uphill battle.