Do you know how to create a directory on your phone? Lots of kids have never used a desktop/laptop, just phones and tablets.

So our IT guy sent a training memo for a task. Step 1, 2, 3, etc. The one step was go to folder /User, then go to folder yourusername. A young guy emailed back " there is no folder called yourusername".

I explained to IT, some of these people have never navigated a folder structure and don't realize Yourfoldername is meant to be replaced with their own name.

It is true, and I've seen it myself. At first I refused to believe, but sadly we're already at that state.

I was showing a co-op how to do something last year and told them to navigate through our department drive into whatever folder we were looking at.

They couldn't do it. They had somehow managed to get to the department drive in file explorer, but then completely fell apart when I narrated the names of the folders to go down into. Like I'd say "Go into 'desks and tables'" or whatever and I'd watch them drag their cursor past the Ds, past the Es, and then just click on something completely different. Like their brain just stopped working. It took us like 2 minutes to get less than 10 folders deep.