this post was submitted on 12 Mar 2025
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New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised (www.techradar.com)
submitted 15 hours ago by [email protected] to c/[email protected]
134 comments fedilink hide all child comments
 

A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

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[–] [email protected] 15 points 11 hours ago (3 children)

Not sure if Google Lens counts as AI, but Circle to Search is a cool feature. And on Samsung specifically there is Smart Select that I occasionally use for text extraction, but I suppose it is just OCR.

From Galaxy AI branded features I have tested only Drawing assist which is an image generator. Fooled around for 5 minutes and have not touched it again. I am using Samsung keyboard and I know it has some kind of text generator thing, but have not even bothered myself to try it.

[–] [email protected] 6 points 8 hours ago* (last edited 8 hours ago)

Not sure if Google Lens counts as AI, but Circle to Search is a cool feature.

Not to the point where it's worth having a button for it permanently taking up space at the bottom of the screen.

On a lot of phones you can hide the navigation pill, but Samsung started forcibly showing it when they added Circle to Search. Fortunately I don't have a Samsung phone.

[–] [email protected] 4 points 9 hours ago (1 children)

It's cool

Is it useful? Idk

[–] [email protected] 3 points 8 hours ago (1 children)

They're kinda like the S-Pen... is it cool? Sure! Do I find myself using it? No, not really.

[–] [email protected] 2 points 5 hours ago

Spen is neat in theory but if you have bad handwriting and can't draw it kind of loses the appeal lol.

[–] [email protected] 6 points 10 hours ago

Certainly counts, Samsung has a few features like grabbing text from images that I found useful.

My problem with them is its all online stuff and I'd like that sort of thing to be processed on device but thats just me.

I think folks often are thinking AI is only the crappy image generation or chat bots they get shoved to. AI is used in a lot of different things, only difference is that those implementations like drawing assist or that text grabbing feature are actually useful and are well done.