this post was submitted on 22 Jun 2023
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I've really enjoyed my time with TekSavvy. My wife - then fiance - told me about them when I moved into our new place before her when I was comparing internet prices from the "Big 3". Their front facing disdain for the monopolization and lobbying of telecom in Canada was fascinating to see and made me a big fan, alongside their competitive pricing and good service as well. Although it's only been just over a year I'm really going to miss them if they change everything/are bought out. Hoping for the best here but it is looking grim.
Oh man you missed them in their glory days. They would pressure the big three, prices were lowered, and they gave that back to us customers. They emailed us telling our plans were getting cheaper, faster, or both!
Now they're just the diet coke of the big three. They offer the same crap that all the other ones do - nothing for loyal customers but like over $400 off for newer customers, limited time offers for even faster and cheaper plans...
It's all shit. You hop from service to service, or you tell them you're going to do that and all of a sudden they offer you amazing plans to get you to stay.
Teksavvy will literally throttle your speeds if you're late on your bill, without warning, days before they initially told you they were going to cut you off. This ruined my plans to download a few things before I was stuck offline. This forced me to use up all of my full speed mobile data (another thing that most developed countries don't have and scoff at, data caps). Then you gotta argue with them to NOT have to pay for services that were not provided/withheld.