Yeah, error reports seem to be some esoteric concept for some people...

I'm obviously doing the IT stuff for my family (although in the last years, I got out by saying, I'm doing Linux exclusively). So once I got a hysterical call, that the laptop is dead and nothing is working anymore.
So stupid me rushed over, just to find out that they just couldn't receive emails, because their provider had a problem.

In my book, if a laptop is dead, there isn't anything on the screen anymore - best case some BIOS stuff is happening.

I started to switch people over to Linux, at least the next generation and my near surroundings, and decline now most things on windows (or smartphones), because I officially haven't worked with those operating systems since years, and all I do is just searching around and reading things, they could've done themselves, if they wouldn't be too lazy to read.
I'm all open for people who are lost and need help, but then they mustn't treat me like a fucking employee. I'm here to help you to solve your problems next time yourself, else my work here has no point.