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Maybe we should have this conversation in person so it can be a fist fight. (lemmy.ml)
submitted 2 years ago by to c/lemmyshitpost@lemmy.world
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[–] 52 points 2 years ago (7 children)

Every single time I swear it's because the person doesn't want a written record and has figured out that they're more likely to get what they want if they can bullshit you to your face, when it's harder to parse out all the bullshit in person.

It's a favoured strategy of rental agents for this reason.

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  • [–] 32 points 2 years ago (4 children)

    This is why I send a “summary” of every call as a message when we’re done. I’ve had some people call me right back and tell me to delete it. I tell them if we can’t agree on what happened on the call then it didn’t and I’ll just ignore the contents of the call.

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  • [–] 19 points 2 years ago (1 child)

    Jesus that's shady. "Excuse me I just decided to call you again where there's no record and tell you to delete the record of our call."

    "Why not correct the record in written form? You can email back can't you?"

    Like what do you say to that? Wow.

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  • [–] 13 points 2 years ago

    Very shady. Because they want the plausible deniability.

    I just tell them I need notes to keep track of my conversations and refer back to them frequently because my autism and ADHD causes me to question myself or forget what was discussed.

    Then if they wanna push it further I can take my records to HR and ask if they feel like allowing this ADA violation to continue. Doesn’t work for everyone, I know, but it works for me!

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  • [–] 11 points 2 years ago (1 child)

    I really hope you send them a summary of them calling to ask you to delete the summary.

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  • [–] 8 points 2 years ago

    The urge is very strong but I like to do what I can to foster good relationships with my coworkers (especially my leadership) so I usually just go with “We spoke about the summary of the previous call. Frank would like to add/clarify that _______” to be generous.

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  • [–] 1 point 2 years ago

    Personally I don't like writing everything out because my brain doesn't usually cooperate if it's a lot of information. I'd rather just talk on the phone where things can be clarified, asked, and answered quickly. I don't have a problem sending follow up emails for a written record though.

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