The way I see it there's millions of people who would unironically fight in wars to defend their favorite console, game or genre. Anyone reasonable can tell that Astrobot won more or less because the game awards are just an expensive form of advertisement. However, you've got a legion of people who are pissed off that their favorite game didn't win GotY.

Add politics to the mix and you understand some people get over it and others never will. Haven't seen Athlus or Balatro fans seething with hatred because their game didn't win GotY. Wukong was at least nominated, but that won't stop soft porn fans from complaining that Stellar Blade didn't win.