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Why do criminals use their own encrypted messaging platforms, instead of using any of the recommended apps?
(www.europol.europa.eu)
Icon base by Lorc under CC BY 3.0 with modifications to add a gradient
There are multi million companies that get hacked left and right, money does not mean intelligent security measures.
Also, best option is the big ones, anyone who wants real security and privacy should use something that already exists. Sure, maybe not signal (even though for anything less then a state actor it is plenty) but there are plenty of self-hosted or decentralized communication apps out there.
Anyone who builds their own app is very likely making a bad decision.
Just a reminder that one of the most wanted man in the world by the most capable state in the world (Snowden) is using signal