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‘It’s destroyed me completely’: Kenyan moderators decry toll of training of AI models (www.theguardian.com)

submitted 1 year ago by [email protected] to c/[email protected]

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Employees say they weren’t adequately warned about the brutality of some of the text and images they would be tasked with reviewing, and were offered no or inadequate psychological support. Workers were paid between $1.46 and $3.74 an hour, according to a Sama spokesperson.

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[–] [email protected] 64 points 1 year ago (2 children)

To be honest, this isn't an AI problem, but a content moderation and labor force ethics problem. You can swap out AI with social media and you'll find the same amount of psychological harm to moderators.

[–] [email protected] 4 points 1 year ago (1 children)

Is there anything that can be done to make content moderation less traumatizing? ~Strawberry

[–] [email protected] 8 points 1 year ago (1 children)

Good question! It's probably the most psychologically damaging job out there.

Ironically, maybe with AI? But that would mean we would have to train a model to recognize the worst images and videos possible...which means gathering all of that data...which means whomever trains that model will be scarred...actually, maybe not a good idea...

[–] [email protected] 2 points 1 year ago (1 children)

So nothing?... ~Strawberry

[–] [email protected] 1 points 1 year ago

It's a tough problem to solve! It's definitely beyond my expertise.