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i will never run at that club again. i saw multiple people harshly correcting their dogs (one person was hanging their dog by the collar), and when i handed jean off to the releaser, they pulled her leash so tight she was clearly in distress and trying to squirm her way out of it. i probably should have left then, but i was in mild shock, so i let them take her. she ended up trying to bite the releaser when they went to take off her collar, which she has never done. this is not her first rodeo being handled/released by strangers, so i'm reluctant to place the blame on her at all. for the second run, i took her collar off before i handed her over, and i guess she was fine? i didn't stick around to ask. in any case, i ordered her a tag-free collar she can run with next weekend since she had such a bad experience, and i don't want her to repeat it.