this post was submitted on 22 Jun 2023
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The issue then becomes conflict resolution.
Let's set aside the ocean of scammers out there and look at issues buyers and sellers often have.
I'm guilty of missing an issue with an item that I did not disclose. If I sent that to the buyer and I wasn't included to give them a refund, what recourse would they have other than a bad review?
I've actually had a package delivered light.
I ordered two gas struts for my car, the corner of the package had clearly gotten damaged during handling and I only had one gas strut.
I have a friend who works at a distribution center for one of the big private carriers. He says that packages get ripped open on the automated conveyors and lose their contents all the time.
In that case I would accept the return and file an insurance claim. If that buyer is doing that enough then the insurance underwriter will come after them and you definitely don't want an insurance company on your ass.