this post was submitted on 23 Sep 2024
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When German journalist Martin Bernklautyped his name and location into Microsoft’s Copilot to see how his articles would be picked up by the chatbot, the answers horrified him. Copilot’s results asserted that Bernklau was an escapee from a psychiatric institution, a convicted child abuser, and a conman preying on widowers. For years, Bernklau had served as a courts reporter and the AI chatbot had falsely blamed him for the crimes whose trials he had covered. 

The accusations against Bernklau weren’t true, of course, and are examples of generative AI’s “hallucinations.” These are inaccurate or nonsensical responses to a prompt provided by the user, and they’re alarmingly common. Anyone attempting to use AI should always proceed with great caution, because information from such systems needs validation and verification by humans before it can be trusted. 

But why did Copilot hallucinate these terrible and false accusations?

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[–] [email protected] 56 points 2 days ago (3 children)

why did it? because it's intrinsic to how it works. This is not a solvable problem.

[–] [email protected] 47 points 2 days ago (1 children)

Exactly. LLMs don't understand semantically what the data means, it's just how often some words appear close to others.

Of course this is oversimplified, but that's the main idea.

[–] [email protected] 16 points 2 days ago* (last edited 2 days ago)

no need for that subjective stuff. The objective explanation is very simple. The output of the llm is sampled using a random process. A loaded die with probabilities according to the llm's output. It's as simple as that. There is literally a random element that is both not part of the llm itself, yet required for its output to be of any use whatsoever.

[–] [email protected] 1 points 1 day ago (1 children)

Not really. The purpose of the transformer architecture was to get around this limitation through the use of attention heads. Copilot or any other modern LLM has this capability.

[–] [email protected] 2 points 1 day ago (1 children)

The llm does not give you the next token. It gives you a probability distribution of what the next token coould be. Then, after the llm, that probability distribution is randomly sampled.

You could add billions of attention heads, it will still have an element of randomness in the end. Copilot or any other llm (past, present or future) do have this problem too. They all "hallucinate" (have a random element in choosing the next token)

[–] [email protected] 1 points 1 day ago* (last edited 1 day ago) (1 children)

randomly sampled.

Semi-randomly. There's a lot of sampling strategies. For example temperature, top-K, top-p, min-p, mirostat, repetition penalty, greedy..

[–] [email protected] 1 points 1 day ago (1 children)

randomly doesn't mean equiprobable. If you're sampling a probability distribution, it's random. Temperature 0 is never used, otherwise a lot of stuff would consistently hallucinate the exact same thing

[–] [email protected] 1 points 1 day ago

Temperature 0 is never used

It is in some cases, where you want a deterministic / "best" response. Seen it used in benchmarks, or when doing some "Is this comment X?" where X is positive, negative, spam, and so on. You don't want the model to get creative there, but rather answer consistently and always the most likely path.