Technology

59080 readers

3619 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

[email protected]

276

AT&T sues Broadcom for refusing to renew perpetual license support (arstechnica.com)

submitted 1 month ago by [email protected] to c/[email protected]

34 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 17 points 1 month ago (3 children)

AT&T feels it should be granted a one-year renewal for VMware support services, which it claimed would be the second of three one-year renewals to which its contract entitles it.

The software licenses are perpetual, the support services require ongoing contracts. I don't think I've ever heard of having a contract to a contract. Maybe if you're as big as AT&T they let you do this, but having a contract that says "we have the option to renew our support contract three times" seems silly. Usually either both parties agree to renew it at expiration, or not.

[–] [email protected] 30 points 1 month ago (1 children)

At enterprise scale I can see a contract for being able to renew your support contract. Aka for us to implement this, we expect you to support it but we aren't going to pay you up front in case it doesn't pan out or we drop the project.

[–] [email protected] 22 points 1 month ago* (last edited 1 month ago)

contract "options" are indeed normal. You could also lump in government contracts into the category your thinking about. I've never heard of a scenario where the vendor broke contract by not honoring the options. I also have never dealt with a vendor getting bought out and then not honoring existing contracts. Super fun to watch the corporate drama. I personally don't care for the private equity style business that seems to be an even bigger problem than the investor first/profit centric model that I thought was the worst thing.

[–] [email protected] 10 points 1 month ago

I don't think it's unusual.

Big companies need a promise of some length of support in order to commit to a product.

[–] [email protected] 7 points 1 month ago

The set number of renewals locks in the price and generally also allows the customer to not renew if that is their desire.