this post was submitted on 04 Jul 2024
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While the servers are the ones getting most of the tips, they have no control over this. Its entirely the point of sale processor (clover, square, etc.) who push it. They get a ~3% cut of the total transaction; if you tip then it's a bigger transaction and their cut is a little bigger too.
This plan makes servers lives worse but doesn't incentivise the people actually in charge to change anything.