Ask Lemmy

26890 readers

2420 users here now

A Fediverse community for open-ended, thought provoking questions

Please don't post about US Politics. If you need to do this, try [email protected]

Rules: (interactive)

1) Be nice and; have fun

Doxxing, trolling, sealioning, racism, and toxicity are not welcomed in AskLemmy. Remember what your mother said: if you can't say something nice, don't say anything at all. In addition, the site-wide Lemmy.world terms of service also apply here. Please familiarize yourself with them

2) All posts must end with a '?'

This is sort of like Jeopardy. Please phrase all post titles in the form of a proper question ending with ?

3) No spam

Please do not flood the community with nonsense. Actual suspected spammers will be banned on site. No astroturfing.

4) NSFW is okay, within reason

Just remember to tag posts with either a content warning or a [NSFW] tag. Overtly sexual posts are not allowed, please direct them to either [email protected] or [email protected]. NSFW comments should be restricted to posts tagged [NSFW].

5) This is not a support community.

It is not a place for 'how do I?', type questions. If you have any questions regarding the site itself or would like to report a community, please direct them to Lemmy.world Support or email [email protected]. For other questions check our partnered communities list, or use the search function.

Reminder: The terms of service apply here too.

Partnered Communities:

Logo design credit goes to: tubbadu

founded 1 year ago

MODERATORS

[email protected]

How to reset a locked iPad? (lemmy.world)

submitted 5 months ago* (last edited 5 months ago) by [email protected] to c/[email protected]

10 comments fedilink hide all child comments

At my work, they recently cleared out the lost and found and were going to trash stuff. I ended up with a clean practically new iPad. The previous owner was not contactable for over a year. He left his Apple details on and his passcode was 12345 (I kid you not). I want to unlock it from his Apple account so that I can hard reset it. What can I do here?

*Edit: So, after exploring it a bit more, I found a password list in the Passwords. Literally, the first password I put in was the correct one. Lol. It has been freed.

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 4 points 5 months ago (1 children)

Apple won't do shit to help. We have a bunch that are locked with iCloud accounts tied to former employees company emails which we have full control over...but when you try to reset the password they try to send a text to the phone that set them up (which we have no access to). We tried to get help from Apple and they won't unlock any device that we don't have proof of purchasing directly from Apple, and since they were bought at random retailers they just tell us to buy more new iPads.

[–] [email protected] 2 points 5 months ago

That wasn't my experience, but it did take a few months to get them to accept the best buy receipt we had.

You really just have to call until you get someone who will help.