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Customer service (lemmy.world)
submitted 2 years ago by to c/microblogmemes@lemmy.world
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[–] 84 points 2 years ago (3 children)

I equate Samsung TVs with HP printers. I would rather go without than have to put up with their nonsense.

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  • [–] 21 points 2 years ago (3 children)

    Actually, like HP printers, the older models are great. I have a 10-15 yo or something Samsung 1080p 50" flat screen that I found at the garbage. Been using it for a bedroom tv for 2 years already and it's awesome.

    I wouldn't buy a new Samsung TV now to save my life.

    I was dumb enough to buy a Samsung 4k curved monitor, 6 months in the front fell off, literally. The screen literally fell out of the frame. Sanding it back was only allowed in the original box which I threw out because I lived in a tiny apartment. Took 3 months of daily calls until they decided to send me a box. Sent the monitor in, and recieved a repaired on one month later where they replaced the motherboard, buttons and other stuff but failed to glue the screen back in. sent it back again, now in the kept box, and got a new one that at least works.

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  • [–] 9 points 2 years ago (1 child)

    You've not bought an HP since 2010 or before. HP is worse than Samsung so much worse

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  • [–] 4 points 2 years ago

    Maybe I’ve been lucky, but I bought an HP M476DN in 2015, and no problems using non-oem toner, toner top up, etc. No subscription nonsense, no firmware upgrades nobbling things. Maybe I’ll regret posting this when HP find out but it doesn’t owe me anything nearly 10 years later…

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  • [–] 7 points 2 years ago

    My Odyssey G7's panel also fell off 2 weeks before the end of the warranty.

    In addition to that, the Odyssey series also has a weird issue where if certain conditions are met, the entire screen will dip in brightness and display horizontal lines. It's very distracting. They're aware of the issue (as many people have reported it) but they aren't doing anything to fix it. I won't be buying another.

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  • [–] 10 points 2 years ago (1 child)

    I don't want any smart TV. If I want a smart TV I'll hook my own computer up to it.

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  • [–] 3 points 2 years ago

    I’m happy with my cheap Sceptre tv. It isn’t for everyone, but I have no need for smart TVs. I’ve never had one, and I don’t want one.

    My cheap ass Sceptre has a beautiful 4K picture which I rarely use anyway. My kids watch YouTube on my switch most of the time. I think I seen a 4K video once when I hooked my Steam deck up to it. It was pretty, but I don’t have time for TV with these babies anyway.

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