this post was submitted on 31 May 2024
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    [–] [email protected] 13 points 5 months ago (1 children)

    After watching this, I'm surprised that most people who answered the survey didn't find the linux community toxic.

    Anti Commercial-AI license

    [–] [email protected] 5 points 5 months ago

    In my personal experience, whenever I've needed help, people have been nice and tried to help. But, my questions usually include as much context and details as I can give and even my own guess as to what's going on, if I have one. I try to make my requests for help as enticing as I can. "I didn't do anything and now my computer is broken" isn't a very interesting or scrutable request for help, so I can understand the frustration volunteers get when repeatedly faced with those kinds of questions.

    I also feel like some parts of the community might be starting to recognize that, if we want Linux to become mainstream, it has to be absurdly idiot-proof and friendly to newcomers. Afterall, the vast majority of people don't want their computer to be their hobby, they just want it to facilitate other things.