ShinjiBing

Hi, I recently updated to 17.1.1 and had no issues until I woke up this morning and now my phone has no sounds or haptics.

What’s odd is the way I figured this out as I was trying to watch videos and nothing would play even though the video would load. Not even my camera roll videos would play.

I figured out it was the sound and haptics issues as when I use my AirPods, everything goes back to normal, however without the AirPods, my phone won’t play any videos or sounds.

It seems like a software issue as why would the videos not playing because the speaker is blown out or broken? Wouldn’t it just play the video without any sound?

If anyone has any solutions to this, it would be great as I use my phone as my alarm and I can’t at all now because my phone has no sound working whatsoever!!!

My phone suddenly stopped playing videos this morning when it was fine the night before. No form of video would play not even my camera roll videos.

After a bunch of troubleshooting, I finally found out that my speaker is the issue as when connected to my AirPods, the video plays. My phones speaker is completely silent, but I don’t understand why that would stop videos from not playing…

I know my speakers are in great shape and I assume this is a software issue as why would the phone not play any type of videos just because the speaker isn’t working, shouldn’t it just play without any sounds if it was a hardware issue?

Has anyone had similar issues? I am using the new 17.1.1 IOS and have tried everything and nothing seems to help. My speakers don’t work at all, only the earpiece works when on call.