this post was submitted on 23 Feb 2024
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AT&T Unofficial Lemmy Community

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Unofficial Lemmy Community for all things related to AT&T Wireless.

This Lemmy community is based on the r/att subreddit.

Any moderator of r/att that would like moderator access here feel free to send me a message.

Rules (currently copied from the AT&T subreddit):

  1. Personal/Internal Information

Do not publicly post personal information. Do not post proprietary information, or CSP articles.

  1. Ethics & Legality

Do not post anything unethical, illegal, or politically charged.

  1. Attacks & Degradation

Do not post anything attacking or degrading to someone else. Keep it civil, this includes the overuse of profanity in a post.

  1. Location

Do tell us where you are from when necessary, so we can help you. Don't post your street address, but city & state can help us help you.

  1. Soliciting/Spam/DM request

No Soliciting, SPAM posts or Direct Message requests. This sub is not a marketplace. Do not solicit services as a representative of AT&T or attempt to buy or sell anything on behalf of yourself or another company here. There are other places on Reddit dedicated to those topics. Spam or self promotion posts will be Removed. This includes your referral codes

  1. Rants

Please try to avoid ranting. Posts made solely to complain will be removed. Please ask a question or make a suggestion and let us try to help you.

  1. This place isn't official

Keep in mind this community is not managed by AT&T, however, it does contain many knowledgeable Redditors who can help.

  1. Leave Lily out of this

Do not post about Lily. This sub is about AT&T services, not an actress.

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A temporary network disruption that affected AT&T customers in the U.S. Thursday was caused by a software update, the company said.

AT&T told ABC News in a statement ABC News that the outage was not a cyberattack but caused by "the application and execution of an incorrect process used as we were expanding our network."

"We are continuing our assessment of today’s outage to ensure we keep delivering the service that our customers deserve," the statement continued.

The software update went wrong, according to preliminary information from two sources familiar with the situation.

Sources have told ABC News that there was nothing nefarious or malicious about the incident.

The outage was not caused by an external actor, according to a source familiar with the situation. AT&T performs updates regularly, according to the source.

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