this post was submitted on 20 Dec 2023
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Airbnb fined $15 million for tricking thousands of Australians into paying higher prices for years (www.abc.net.au)
submitted 11 months ago by [email protected] to c/[email protected]
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  • Airbnb misled Australian customers by charging them in US dollars when they made a booking.

  • The short-stay accommodation provider has been fined $15 million for breaching consumer law, and will pay $400,000 towards the ACCC's costs.

  • Airbnb will also spend about $15 million to compensate more than 63,000 affected customers.

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[–] [email protected] 2 points 11 months ago

good, I hate sites where its ambiguous what currency they are displaying

[–] [email protected] 2 points 11 months ago

no problem, they’ll just re-adjust the cleaning fees and add to your list of chores …

[–] [email protected] 2 points 11 months ago

For the statement from the ACCC.

If Deloitte, who is managing the claim payments, determines that you are entitled to a refund you will receive an email and SMS from Airbnb to log in to your account. They're expecting a lot of scams around the claim so make sure any correspondence is legit through your Airbnb account only.