this post was submitted on 19 Dec 2023
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Several Westpac Bank customers are experiencing outages using their phone and online banking.

The bank has acknowledged they are aware of the issue in a statement.

The issue is also impacting St George customers, which is owned by Westpac Bank

Westpac also owns Bank of Melbourne, BankSA, BT and RAMS.

Reports about the exact scope of the outage currently differ wildly. Some outlets saying "thousands" some saying "millions", some saying "intermittent", some not.


Edit: literally while I was confirming the scope, apparently service started being restored.

Online and phone banking has been restored to most Westpac Bank customers after an outage that lasted a number of hours.

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