this post was submitted on 24 Nov 2023
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Home Networking

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I have 800 mbps Ethernet plan through xfinity and currently I am only getting 18 mbps performance.

I have the Arris SB6190 modem (up to 800 mbps performance purported)

And I have a netgear ac1750 router.

Why am I getting such poor internet download speeds?

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[โ€“] [email protected] 1 points 11 months ago (1 children)

First, SB6190 has the Intel Puma chipset, not good for latency, I realize that isn't what you're asking about but the point is you don't want this modem. For near 1 gig speeds, I would look at DOCSIS 3.1, something like a refurbished Arris SB8200 or whatever D3.1 brand/model is least expensive and is supported by Comcast/Xfinity will work just as well.

The 800mbps is only gonna happen thru a wire and WiFi performance is gonna be based on your environment. I might start with tuning the channels and channel width your WiFi uses. For 2.4 only use the least congested of 1,6 or 11 and 20mhz channel width, for the 5Ghz, any least congestion channel using either 40mhz or 80mhz, depending on which works best for your devices. You can use WiFi Analyzer on Android to show channel congestion.

[โ€“] [email protected] 1 points 11 months ago

Awesome. Thanks so much!