this post was submitted on 23 Nov 2023
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Home Networking

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Hopefully y'all can help me out. I just got ATT fiber and I want to hook my Asus RT-AC88U router to it but it doesn't want to work. If I connect to the att wifi I have Internet but if I connect to my Asus router all I get is "server not found" and there is a red light on my Asus router where it should be white when the Internet is connected.

Normally with other ISP's in the past I just hook it up and go even if the ISP modem is also a router it just plug and play and works. So I can't figure out why it's not working. Does att do some bull crap so you can't use your own 3rd party router instead of their trash?

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[–] [email protected] 1 points 10 months ago

There aren't any restrictions on what downstream device you can use.

Could be an address conflict. Check the lan address range on your Asus router. If it's using 192.168.1.x then it's conflicting with the AT&T gateway. Change to .3.x or .99.x or something else from 2-254.

[–] [email protected] 1 points 10 months ago

Set AT&T's router to bridge mode.

[–] [email protected] 1 points 10 months ago

If you want the AC88U to actually "route" traffic, then set your AT&T router to "bridge mode". There's probably tons of instructions online as to how to accomplish that.

If you don't bridge the AT&T modem, you'll end up behind two layers of NAT, which can cause problems with gaming and port-forwarding.

[–] [email protected] 1 points 10 months ago
[–] [email protected] 1 points 10 months ago

IP Passthrough is the only way... Make sure to change your WAN IP on the Asus to your actual IP so you don't get a double NAT. I have had this setup for a long time and absolutely love it. no issues whatsoever. My PS5 and XBOX working with no issues at all.

[–] [email protected] 1 points 10 months ago

Would you provide the model of your AT&T router? ISPs have a bad habit of claiming their devices cannot be placed in bridge or pass through mode, when that isn’t always accurate.

TheBadCable

[–] [email protected] 1 points 10 months ago

It’s not a modem. It’s an ONT or ONT/Gateway.