this post was submitted on 23 Nov 2023
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Photos I've just taken are low-res and cannot be shared... what is going on? (alien.top)
submitted 11 months ago by [email protected] to c/[email protected]
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I'll try to explain the issue as clearly as possible, but please let me know if I can clarify anything. I have an iPhone 13 Pro running iOS 17.1.1.

Since updating to iOS 17 there is an intermittent issue with photos that I have just taken looking very low res in my library and not being able to be shared, almost as if the photo was on the cloud and I'm only seeing the low-res preview of it. For example, I might take a picture and within a minute try to text it so someone, and I'll see the following:

https://preview.redd.it/tzfscn7nnz1c1.png?width=1041&format=png&auto=webp&s=d5c3025d9b7d0069a5f5865316c2ff5e9406a705

https://preview.redd.it/foqyygaonz1c1.png?width=1055&format=png&auto=webp&s=ac34009245b650c8127983b88f056209e0fbeb8d

Sometimes the photos will become available within a couple minutes, other times it can take hours. I do have iCloud Photos turned on with "Optimize iPhone Storage" turned on. My understanding is that the optimize setting stores older photos on the cloud, but newer ones should still be on my device. Is that correct? Even so, brand new photos that shouldn't have had time to sync to the cloud yet are giving me this issue... Any idea what is going on and how to fix it?

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[–] [email protected] 1 points 11 months ago

I’m having similar issue with the low res photos. Sometimes can’t open the photo or the phone just freezes . Videos also won’t play for me when someone sends me one. Way too many issues with this new update…

[–] [email protected] 1 points 11 months ago

It stores as many photos in iCloud as possible based on available iPhone storage. I have around 10 GB of available storage on my device and every pic I take is offloaded almost immediately. My library is only taking up around 500MB on device and 15GB in iCloud.