Sorry to hear you’ve had a bad experience. Have made several purchases from gazelle and a few trade ins, never had an issue.
this post was submitted on 22 Nov 2023
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Sent a basically flawless s23 ultra 512gb unlocked in green and they initially offered $627. It had very very light scratches on the screen on only 1 section. I even sent it with screen protector and camera lense protectors. I get a new offer for $337 saying that it had more than an acceptable amount of scratches and that it wasn’t unlocked and marked it under “other”. I told them send me my shit back and that I took pictures of the device before sending it back so if it’s not exactly how I sent it I will be expecting a new device. It seems like their tactic is to say shit like that, drop the offer by a couple or few hundred dollars and then resale for what they originally offered or more.