this post was submitted on 21 Nov 2023
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I dropped my phone and the back of my phone cracked, I did have a case on, I never bought AppleCare and it’s been a year since I bought my phone so I don’t think I can add AppleCare now. I’ve heard they’ll inspect your phone if you want to add AppleCare 60 days after buying your phone and people have told me not to go to a random phone fixing place to get it fixed. Im confused to what I should do. Should I just leave my phone as is or will it start breaking down/glitching after some time?

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[–] [email protected] 1 points 11 months ago

You won’t be able to get apple care now. If you take it to apple to get repaired they usually allow you to buy apple care again for so long after they’ve fixed it. In future buy a decent case. I use OtterBox defenders and they’ve never let me down. Check your home insurance because sometimes they cover your phones.

[–] [email protected] 1 points 11 months ago

u/TrainerNo6030, sorry to hear of your cracked device but unfortunately it happens.

Apple repairs are never cheap BUT on the flip side, if anything happens to your device post repair, ie. defective hardware, etc, then you are covered as they'll replace it at no additional costs to you.

We had a similar situation with the front camara and earpiece. One evening my better half just broke the news 'hey, by the way the earpiece and my front camara don't work... just letting you know'...

Of course in our case and similar to your story, I had heard plenty times at home the phone falling to the floor many, many times... so no surprise there, that at some point there was hardware failure there.

In our case, apple quoted also a much higher ammount (we are based in Europe, so here everything is in Euro) as they would not just replace the front camera and earpiece but quoted the whole display with earpiece and front camera + the necessary pairing of those components, otherwise the device will not even boot (as the camera is paired to the device itself).

While we were are the store, they run a diagnostics of all other components, so had there be additional damage, then those components would have been added to the overall costs/parts to be repaired/exchanged. That way is that we were told, that post repair, if anything else broke post repair, then it would be covered by warranty.

Now the question comes to, what is the device worth to you and are you willing to pay that price to get it repaired?