this post was submitted on 15 Nov 2023
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So yeah… ordered a 15 Pro Max Natural Titanium 256gb a few weeks ago, my parcel was delivered a few days ago and lo and behold inside is a brand new 14 Pro Max 1TB.

Has anyone else experienced this? I contacted support a few days ago and they seemed pretty useless. An ‘investigation’ has been opened but no mention of returning the 14 and me getting the device I actually ordered…

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[–] [email protected] 1 points 11 months ago

any luck with the investigation so far?

[–] [email protected] 1 points 1 year ago

Well, it's the same thing so what is the problem here?

[–] [email protected] 1 points 1 year ago

How can you even tell the difference? 🤔 Jokes aside, I'm sure they will get this sorted out.

[–] [email protected] 1 points 1 year ago

I ordered exactly what you ordered… but I got what I ordered. I’ll sell it to you for a milliontybillionty bucks!

[–] [email protected] 1 points 1 year ago

Sounds like time for a chargeback if you can

[–] [email protected] 1 points 1 year ago

You might have gotten the better end of that mistake.

[–] [email protected] 1 points 1 year ago (4 children)

Could be worse, my friend pre-ordered a 15 pro and got sent an empty box, a sealed empty box.

[–] [email protected] 1 points 1 year ago

Someone posted the same thing here , but he got Delivery drivers gloves in the box 😂💀

[–] [email protected] 1 points 1 year ago

Happened to me when I got my actual phone

[–] [email protected] 1 points 1 year ago

I mean it’s not really worse if either case you’re still not getting what you bought

[–] [email protected] 1 points 1 year ago

He received a NoPhone Air instead, rookie mistake

[–] [email protected] 1 points 1 year ago

Not a huge difference. I have 3 (14 Pro Max) and super happy

[–] [email protected] 1 points 1 year ago

Basically the same phone, even apple cannot tell the difference nowadays lol.

[–] [email protected] 0 points 1 year ago (1 children)

I ordered a 15 Pro Max 1TB and they sent me an iPhone SE 64GB

[–] [email protected] 1 points 1 year ago