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The only cashiers I know would rather not ever have to talk to customers either. But they are pretty sour people in general and I don't know if that's common and of course it's basically saying they wish they had a different job. So I'm with the automate whatever you can just pay more taxes crowd. There will always be a place for human customer service, but now we have choices.
I NEED self checkout. I can't go shopping unless it's in a small local store or there's a self checkout. My anxiety goes through the roof if I can't use one, so the only problem is people using self checkout with a full cart
I prefer self checkout when I'm only buying a few items, which I usually am. The problem is when people try to bring full carts through the self checkout; that takes forever.
As an introvert as well, nah gimme my cashiers back. Annoying ass self check-out machines, make one error and you gotta talk to someone anyway. Then gotta get your receipt checked, because how do we know you scanned everything? So now we're at 2 talkings. Just scan my stuff, cashier, please.
I don't mind them. Where I do grocery shopping there aren't any, but even if there were, I'd still prefer going to a cashier in fear of messing up something. Even if I'm somewhat introverted, saying "Hi" and "Thanks, have a nice day" isn't particularly hindering. As for whether they're job killers I'm not sure; at that same place employees that are doing check out are doing everything else around the store as well.
Maybe if the store is quiet. When there’s a bunch of people and you’re at the front of the line you better spot the free checkout the second it opens or people will start “helping” you.
And I hope you don’t mess anything up because everyone in line is judging you for not being able to swipe a gallon a milk or not being able to open a plastic bag and making them wait longer.
Instacart is the rich introvert’s choice.
I'm an introvert who detests self-checkout. Why do extra work for free? It's not like you have to interact with the cashier in any meaningful way.