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Klarna CEO says AI helped company shrink workforce by 40%
(lemmy.dbzer0.com)
Which is why we need unions! Union! Union!
They're already rolling it at least partially back after some problems:
https://futurism.com/klarna-openai-humans-ai-back https://www.bloomberg.com/news/articles/2025-05-08/klarna-turns-from-ai-to-real-person-customer-service
https://www.fastcompany.com/91332763/going-ai-first-appears-to-be-backfiring-on-klarna-and-duolingo
Good! I don't know how anyone thinks that AI can 100 percent replace all workers. Yes, it can reduce need for some workers, and some tasks. But these stupid CEO's that think you can just fire everyone and AI will do it, haven't actually used AI. lol
this post was submitted on 15 May 2025
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