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A place to ask questions or suggestions about retrolemmy.com. Any news will be posted here too.

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About the downtime the last few days. (retrolemmy.com)

submitted 4 weeks ago* (last edited 4 weeks ago) by [email protected] to c/[email protected]

6 comments fedilink hide all child comments

I'm sorry to say we had over a day of downtime starting yesterday. I'm not sure what happened, but it seems to have happened the day after the maintenance from the provider.

This is the story so far:
The day before yesterday (the 24th) the server was offline for a few hours due to maintenance on the provider side. It was announced beforehand, but the exact date of the maintenance was not, so I assumed it was the maintenance.

Yesterday (the 25th) the server went offline again. Since it was still within the announced maintenance window, I assumed it was also part of that. After a while the server still didn't come online, so I started worrying.

I called the provider yesterday, as it seems the server just disappeared. They put out a ticket to the service department, and all we could do was wait.

The server came back online today without warning, and a backup was restored. This means there is at least a little data lost from the last time it was online, but it's at least a very recent backup. In any case more recent than my own backup.

We hope the problems are now gone, and the server is as stable as it was before the maintenance.

We are truly sorry for the inconvenience.

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[–] [email protected] 5 points 4 weeks ago (1 children)

I almost had to go outside!

[–] [email protected] 5 points 4 weeks ago

My god... Now I feel even more bad about it!

[–] [email protected] 3 points 4 weeks ago (1 children)

I am both extremely grateful to have admin that are so caring, however, I would suggest just one thing that might help in the future: keep us, as users, as updated on the particulars as you can. Most of us are tech, savvy, folks, and we just wanna know what’s happening.

Establishing a retro Lemy status community on another instance like let me do world might be abuse to this end.

One way or another, thank you very much for all the work you guys do. Also, thank you very much for bringing this instance back for us all to use.

Lastly, thanks for the update!

[–] [email protected] 3 points 4 weeks ago (1 children)

This is a great idea. I'll pick this up soon, and will keep you guys posted, and put it in the sidebar. With recommendation to subscribe to it using an account on a different server.

Thanks!

[–] [email protected] 2 points 4 weeks ago (1 children)

Wow, thanks so much! Sorry for the small bits of gibberish in the comment

[–] [email protected] 2 points 4 weeks ago

We all gibber sometimes. The message came through, that's the most important part.